| The top 10 business reasons for a WMS |
| Warehouse Management
System projects are technology-intensive. Although important, this technology is only a
tool to solve the business challenges. The business reasons behind the project need to be
at the forefront. These reasons are: |
| Reduced Errors. Receiving errors, stocking errors,
picking errors and shipping errors are common in manual paper-based warehouses. A WMS is
self-checking and ensures 100% accuracy for every transaction. |
| Improved Inventory Accuracy. If the inventory on
the books and the physical inventory in a warehouse do not match, the situation is often
chaotic. When a picker goes to pick an item and it is not there, an entire series of
manual checks and backtracking is needed to fix the problem and get the order out the
door. The self-checking nature of a WMS, in addition to a good cycle counting program,
ensures inventory accuracy. |
| Increased Productivity. A WMS maximizes the time
operators spend adding value to the distribution process, filling orders and receiving
goods. System direction minimizes search time and dispatches operators to the best task
given their equipment and current location. |
| Reduced Paperwork. Paperwork in a warehouse for
picking and stock drastically hampers productivity. Paperless WMS applications provide
real-time information, reduce the possibility of data entry errors and information delays,
and improve productivity. |
| Improved Space Utilization. A WMS tracks every
location and knows where each product can best be stored. Also, putaway can be directed to
maximize space utilization. |
| Elimination of Physical Inventories. Poor accuracy
in paper-based warehouses requires that physical inventories be taken to reconcile the
system inventory to actual inventory. The inherent accuracy and cycle counting features of
WMS applications eliminate the need for physical inventories. |
| Better Control of Workload. A WMS gives the
warehouse control of the workload and provides visibility into what is coming up next. The
sorting, batching and reprioritization are done with a WMS rather than having to do them
manually. |
| Improved Labor Management and Reporting. Warehouse
Management Systems possess vast reporting capabilities because every transaction is
recorded. In paper-based warehouses, the only method available for tracking productivity
and performance is a manual log, which is time consuming, susceptible to error and is only
as good as the information each operator provides. |
| Support of Customer EDI Requirements. Some
businesses are forced into WMS applications because of Electronic Data Interchange
requirements from their customers. Trying to provide this level of detail manually would
strangle a warehouse. A WMS can provide detailed information automatically when the order
is shipped. |
| Support of Value-Added Programs (Compliance Labeling, Packaging,
etc.). As with EDI, warehouses are frequently forced to provide special
labeling and packaging for their customers. A WMS can provide special bar-code labeling,
as well as track any value-added packaging operations required. |
| In
summary, the primary reason for a WMS is customer service. Instant access to accurate
real-time data throughout the organization allows a tremendous amount of synergy among
inventory planning, sales, purchasing and customer service. |
| Of the more than
300,000 warehouses in the US, only about 5,000 have true Warehouse Management Systems in
place. Companies that want to reduce operating costs and gain a competitive advantage in
their marketplace will be introducing WMS technology into their organizations sooner
rather than later. |
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